Effective date: September 7, 2026
These Terms and Conditions govern your use of the websites, forms, appointment pages, communications, and services offered by Xpress Tax Solutions LLC, operating publicly as Xpress Tax Pros (“Xpress Tax Pros,” “we,” “us,” or “our”). “Operating publicly as” is descriptive and does not represent Xpress Tax Pros as a registered DBA or fictitious name. By using our services or submitting information, you agree to these Terms.
SERVICES
We provide tax-preparation, return-review, scheduling, intake, document follow-up, and related customer-care services. Information on our public pages is general information and is not a substitute for advice based on your specific facts. No particular refund, tax outcome, filing position, acceptance, processing time, or government action is guaranteed.
YOUR RESPONSIBILITIES
You agree to provide accurate, complete, and timely information; review information and returns before authorization or filing; respond to reasonable requests for documents; and notify us promptly of corrections or changes. You are responsible for retaining copies of your records.
SENSITIVE INFORMATION AND SECURE DELIVERY
Do not send Social Security numbers, ITINs, tax documents, bank credentials, passwords, or other highly sensitive taxpayer information through ordinary website forms, text messages, or unsecured email. Use only the secure document-delivery method specifically approved by Xpress Tax Pros.
APPOINTMENTS AND AVAILABILITY
Appointment availability may change. You agree to provide reasonable notice when canceling or rescheduling. We may reschedule or decline service when information is incomplete, deadlines cannot reasonably be met, or the requested work falls outside our services or compliance requirements.
ELECTRONIC COMMUNICATIONS
By providing an email address or telephone number, you authorize us to respond to your request through the communication methods you choose, subject to the separate consents and preferences you provide. Electronic communications may not always be secure; use the approved secure channel for sensitive taxpayer information.
SMS PROGRAM TERMS
Program name: Xpress Tax Pros Tax-Service Communications.
Xpress Tax Solutions LLC, operating publicly as Xpress Tax Pros, is the legal sender for this SMS program. Transactional text messages may include appointment confirmations and reminders, intake and missing-document follow-up, return-review scheduling, status updates, and customer-care messages. Marketing text messages, if separately authorized, may include seasonal tax-service announcements, service updates, and promotional offers.
Transactional and marketing SMS consent are separate, optional, unchecked choices. Customers may submit the applicable intake or form without selecting either SMS consent option. SMS consent is not a condition of purchase. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out. Reply HELP for assistance, or contact [email protected] or +1 (321) 490-1131. Supported carriers are not liable for delayed or undelivered messages. Our Privacy Policy applies to information collected through the SMS program.
PRIVACY
Our collection and use of information are described in our Privacy Policy. Mobile opt-in information and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
ACCEPTABLE USE
You may not misuse our pages or systems, attempt unauthorized access, interfere with service operation, upload malicious material, impersonate another person, or use our services for unlawful purposes.
THIRD-PARTY SERVICES AND LINKS
Our services may rely on or link to third-party platforms, payment providers, communications providers, government sites, and tax-software systems. Their services and terms are controlled by those third parties. We are not responsible for third-party outages, policies, or content.
INTELLECTUAL PROPERTY
Unless otherwise stated, our branding, page content, workflows, and materials are owned by or licensed to Xpress Tax Solutions LLC and may not be copied or used commercially without permission.
DISCLAIMERS AND LIMITATION OF LIABILITY
To the extent permitted by law, services and public pages are provided without warranties not expressly stated in a signed service agreement. We are not liable for indirect, incidental, special, or consequential damages arising from use of public pages or communications. Nothing in these Terms limits rights or liability that cannot lawfully be limited.
GOVERNING LAW
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute will be handled in an appropriate court with jurisdiction unless another written agreement requires a different process.
CHANGES
We may update these Terms to reflect operational, legal, or regulatory changes. The effective date above will identify the current version. Continued use after an effective update constitutes acceptance to the extent permitted by law.
CONTACT
Xpress Tax Solutions LLC
Public-facing brand: Xpress Tax Pros
Business mailing address:
7901 4th St N #24253
St. Petersburg, FL 33702
United States
Email: [email protected]
Business phone: +1 (321) 490-1131