Effective date: September 7, 2026
Xpress Tax Solutions LLC, operating publicly as Xpress Tax Pros (“Xpress Tax Pros,” “we,” “us,” or “our”), provides the services covered by this Privacy Policy. “Operating publicly as” is descriptive and does not represent Xpress Tax Pros as a registered DBA or fictitious name. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, intake forms, appointment pages, communications, and tax-service processes.
INFORMATION WE COLLECT
We may collect contact information such as your name, email address, telephone number, mailing address, appointment information, communication preferences, and non-sensitive intake details you voluntarily provide. We may also collect technical information such as browser type, device information, IP address, referring page, and interaction data.
Do not submit Social Security numbers, ITINs, bank credentials, tax documents, passwords, or other highly sensitive taxpayer information through ordinary website forms, text messages, or email. Use only the secure document-delivery method specifically approved by Xpress Tax Pros.
HOW WE USE INFORMATION
We use information to respond to inquiries; schedule, confirm, reschedule, and support appointments; provide tax-preparation and return-review services; follow up on incomplete intake or missing documents; provide status and customer-care communications; maintain business records; improve our services; protect against fraud and misuse; and comply with legal and regulatory obligations.
SMS AND COMMUNICATION CONSENT
Xpress Tax Solutions LLC, operating publicly as Xpress Tax Pros, presents separate, optional, unchecked consent choices for non-marketing transactional text messages and marketing text messages. Customers may submit the applicable intake or form without selecting either SMS consent option. SMS consent is not a condition of purchase. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out of text messages or HELP for assistance.
We do not sell or rent personal information. Mobile opt-in information and text-message consent are not shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver requested services and communications, subject to appropriate confidentiality and data-protection obligations, or when disclosure is required by law.
COOKIES AND ANALYTICS
Our pages may use cookies or similar technologies to operate the site, understand usage, maintain security, and improve performance. Browser controls may allow you to limit cookies, though some features may not function properly.
DATA SECURITY AND RETENTION
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No transmission or storage method is completely secure. We retain information only as reasonably necessary for the purposes described above, to provide services, and to meet legal, accounting, compliance, and dispute-resolution obligations.
YOUR CHOICES
You may request access to, correction of, or deletion of personal information, subject to applicable law and record-retention requirements. You may opt out of marketing email using the unsubscribe link and opt out of SMS by replying STOP.
CHILDREN
Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our public website.
THIRD-PARTY SERVICES
Our pages may link to third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The effective date above will identify the current version.
CONTACT US
Xpress Tax Solutions LLC
Public-facing brand: Xpress Tax Pros
Business mailing address:
7901 4th St N #24253
St. Petersburg, FL 33702
United States
Email: [email protected]
Business phone: +1 (321) 490-1131